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IMPORTANT NOTIFICATION: .au Domain name transfer | Registrar Update
Posted by Support Team on 04 January 2017 03:57 PM

IMPORTANT NOTIFICATION: Domain name transfer | Registrar Update

Due to recent corporate restructure, Melbourne IT ('s .au domain partner) will transfer its partner business to TPP Wholesale, another member of the Melbourne IT Group.

As part of this move we are required to formally change the Registrar of Record on domains registered via Melbourne IT on 08/02/2017. TPP Wholesale will become the new Registrar of Record and will continue to manage the domains for you.

Affected domain owners will shortly receive an email from Melbourne IT to inform of the upcoming changes.

This transfer will be completed automatically with no disruption to existing services and no action is required from our affected customers.

There will be no costs incurred as part of this transfer, or changes made to any details relating to the domain name(s) (other than the 'registrar of record' for your domain name).

Please note that all registrars must comply with the .au Domain Name Suppliers' Code of Practice and the auDA's transfers policy.

As per auDA requirements, Melbourne IT will send a reminder email seven (7) days prior to the transfer.

If you have any questions associated with this transfer, please contact us via email or call +61.289162100

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Great Scott! The Email of the Future is here!
Posted by Ben Paterson on 23 March 2016 09:54 AM

Email of The Future


The Future of Business Email is Here! 

If you are a current OzHosting customer you may have heard our intention is to end-of-life our Hosted Exchange 2010 Email Platform by the end of June 2016.  As a result we have been working non-stop on helping more than 4,000 of our current and new customers migrate across to Office365 and the Exchange 2013 Platform. Why you might ask? The reason is because of the feature-set and scalable upgrade options available to the Office365 mailbox. We believe Office365 is the best option for small business email because the core email product is the best around and there are so many fantastic productivity tools that plug straight into it. This gives your staff seamless integration and significant productivity improvements when you add in services such as Email Archiving, CRM database or SharePoint, just to name a few. 

What features are available to me?

Your average mailbox through Office365 give you access to the following;

  • 50Gb Mailbox Storage
  • ActivSync Capability, allowing you to access your email from all devices. Email anywhere, anytime!
  • Shared Contacts and Calenders 
  • 1Tb OneDrive for Business File Storage and Sharing
  • Access to Online versions of the Office Suite
  • MS Office 2016 downloadable applications (Word, Excel, PowerPoint, etc.) - Premium Mailbox Option Only

Like we said, this this is what is included in your average mailbox. There is many more options available including email archiving and file storage backup available to attach to your service, designed to make your life easier and your business more efficient.

What can you expect from a Support stand point?

Microsoft recognise that businesses, particularly SMBs (that's you, the good looking one reading this article), need more specialised support and initiated a global strategy, the Cloud Solution Partner Program, to appoint partners to sell and support the Office 365 range of email and associated services. OzHosting is also proud to announce that we are the first CSP Partner globally to receive the Microsoft Partner Priority Support service that has been rolled out specifically for their Cloud Solutions Provider Partners. What this means is that if you have an issue that is not related to your hosting with us, but with the Microsoft service itself, you will receive priority support. On top of this our Tech Support team are available to take you call from 7am - 7pm AEST, with 24/7 email support ticketing also available. How's that for making the Cloud easy? 

Where to now?

This all sounds pretty great, huh? If you'd like to know more give our friendly team a call and we can help you with any enquiries you may have about Office365 and moving to the Cloud.

Sydney Head Office - (02) 8916 2100

If you are a current customer and would like to know how you can purchase this service, Click Here to watch an instructional video on how to order your Office365 Mailbox.


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OzHosting are teaming Up with DropMySite!
Posted by Ben Paterson on 18 January 2016 10:40 AM

At OzHosting we know how vital your website is to the growth and sustainability of your business!
Your website may have been created many years ago and is now the accumulation of countless edits and additions to content.
That makes it very valuable, particularly when you add the cost of its creation to the cost of all the amendments!

So, how well are you protecting this investment?
If it was compromised 15 days ago, could you recover a complete copy of the last "good" version from 16 days ago?
If you cannot answer "yes!" to that question, read on... have have teamed up with the good people at Dropmysite to provide a service where you can do exactly that; recover your complete website files from a choice of multiple restore points.

Dropmysite provides a simple and easy to use interface for users to back-up your website and database. To back-up your website, all you need to do is enter your FTP or SFTP details and backups will be scheduled on a daily basis, how easy is that?

Databases can also be backed up by providing the hostname and the database username and password to connect to the server. Daily backups of the database will be taken to ensure you never lose your data again, and yes Dropmysite support MySQL Servers making it 100% compatible with your current OzHosting hosting plan.

“If my website goes down, is it difficult to retrieve my files from Dropmysite?” 

Not difficult at all, Dropmysite has an easy to use one-click download feature that lets you access your back-up anytime and anywhere. Website backups are available as zipped files using the tar format for easy migration to any compatible web-hosting platform. Retrieving lost data or website files has never been simpler! 
“Are my files secure with Dropmysite?”
Of course! Dropmysite pays special attention to ensure that your backups are secure while backing up and when stored on our servers. Dropmysite ensures that the connection to your database is secure and all the backup data is encrypted using AES 256 encryption block cipher on servers we have located in a separate data centre to our website hosting platform. Both data centres are in Sydney. 
"Can Set This Up for me?"
If your website is hosted with us, then yes we can and it only costs $25 to set up and can then tick over at $3.00/month.
If not hosted with us we need the login credentials for your website, the setup cost is $35 and will take a little longer to complete.
If you are having trouble with your DropMySite, please view out Knowledge Base Articles for DIY solutions.

If you have any further questions please contact our friendly Support Team on (02) 8916 2100 - Opt #2

Please note; Our support are able to take care of this service for you as a Professional Service and will incur an additional one-off-payment fee

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WordPress 4.1.2 Security Release
Posted by Support Team on 29 April 2015 03:07 PM

WordPress 4.1.2 is now available. This is a critical security release for all previous versions and we strongly encourage you to update your sites immediately.

WordPress versions 4.1.1 and earlier are affected by a critical cross-site scripting vulnerability, which could enable anonymous users to compromise a site. This was reported by Cedric Van Bockhaven and fixed by Gary Pendergast, Mike Adams, and Andrew Nacin of the WordPress security team.

We also fixed three other security issues:

  • In WordPress 4.1 and higher, files with invalid or unsafe names could be uploaded. Discovered by Michael Kapfer and Sebastian Kraemer of HSASec.
  • In WordPress 3.9 and higher, a very limited cross-site scripting vulnerability could be used as part of a social engineering attack. Discovered by Jakub Zoczek.
  • Some plugins were vulnerable to an SQL injection vulnerability. Discovered by Ben Bidner of the WordPress security team.

We also made four hardening changes, discovered by J.D. Grimes, Divyesh Prajapati, Allan Collins, Marc-Alexandre Montpas and Jeff Bowen.

We appreciated the responsible disclosure of these issues directly to our security team. For more information, see the release notes or consult the list of changes.

Download WordPress 4.1.2 or venture over to Dashboard → Updates and simply click “Update Now.” Sites that support automatic background updates are already beginning to update to WordPress 4.1.2.

A number of plugins also released security fixes yesterday. Keep everything updated to stay secure. If you’re a plugin author, please read this post to confirm that your plugin is not affected by the same issue. Thank you to all of the plugin authors who worked closely with our security team to ensure a coordinated response.


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Bash Vulnerability Statement
Posted by Support Team on 25 September 2014 11:53 AM

A newly discovered vulnerability in the Bash command interpreter poses a critical security risk to Unix and Linux systems.

The vulnerability is present in Bash through version 4.3, and was discovered by Stephane Chazelas. It puts Apache web servers, in particular, at risk of compromise via CGI scripts that use or invoke Bash in any way – including any child processes spawned by the scripts. OpenSSH and some DHCP clients are also affected on machines that use Bash.

Customers who have a Linux VPS service with OzHosting may be affected.

To check if your Linux VPS is vulnerable please do the following

SSH into the Linux VPS

Run the following command - env X="() { :;} ; echo busted" /bin/sh -c "echo stuff"

If the output displays the word "Busted" then the vulnerability exists.

To resolve simple perform a "yum update" to update the current Bash version.

If you require assistance with this please contact our Support Team on 1300 467 843

Vulnerabilty Information -





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