Critical Email Archiving Requirements

Before you or your employees can begin using the Critical Email Archiving solution you need to ensure you meet the following requirements

  1. You have an OzHosting Hosted Exchange Mailbox
  2. IMAP is enabled on the mailbox

 

IMPORTANT NOTE - PLEASE READ

If you are migrating your mailbox from another platform to OzHosting Hosted Exchange, please ensure that you have completed the migration process before you enable the Critical Email Archive option.

When the Critical Email Archive service performs the first synchronisation it will run a full backup of your mailbox. If you are performing a migration of data at the same time not all data will be backed up and not visible in your archive.

How to Enable Critical Email Archiving:

  1. Log into the OzHosting.com Pty Ltd Control Panel using the account name and password provided above.
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Select the users you wish to enable and click on "Add"

It will take a few minutes for the users to be setup. Once done the user will display an "Enabled" status

Accessing the Critical Email dashboard:

  1. Log into the OzHosting.com Pty Ltd Control Panel using the account name and password provided above.
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Click on "Login to Critical Email"

The Critical Email dashboard will open up in a new tab or window

Critical Email Archiving Requirements

Before you or your employees can begin using the Critical Email Archiving solution you need to ensure you meet the following requirements

  1. You have an OzHosting Hosted Exchange Mailbox
  2. IMAP is enabled on the mailbox

If you require assistance enabling IMAP connectivity please visit http://support.ozhosting.com

 

IMPORTANT NOTE - PLEASE READ

If you are migrating your mailbox from another platform to OzHosting Hosted Exchange, please ensure that you have completed the migration process before you enable the Critical Email Archive option.

When the Critical Email Archive service performs the first synchronisation it will run a full backup of your mailbox. If you are performing a migration of data at the same time not all data will be backed up and not visible in your archive.

How to Enable Critical Email Archiving:

  1. Log into the OzHosting.com Pty Ltd Control Panel using the account name and password provided above.
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Select the users you wish to enable and click on "Add"

It will take a few minutes for the users to be setup. Once done the user will display an "Enabled" status

Accessing the Critical Email dashboard

  1. Log into the OzHosting.com Pty Ltd Control Panel using the account name and password provided above.
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Click on "Login to Critical Email"

The Critical Email dashboard will open up in a new tab or window