This article explains how to remove a Hosted Exchange mailbox from the Critical Email service.

Before you proceed we recommend that you download a backup of the archive to your local pc.


How to Remove Critical Email Archiving service on a Hosted Exchange mailbox:

  1. Log into the Pty Ltd Control Panel using the account name and password provided above.
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Select the users you wish to remove and click on "Remove"

It will take a few minutes for the user/s to be removed. Once done the user will display an "Not Enabled" status