How do I download a backup of my Critical Email archive?


  1. Log into the Pty Ltd Control Panel -
  2. Select the Critical Email Archiving Subscription via the subscription drop down list on the top right hand corner.
  3. Click on the Critical Email tab
  4. Click on "Login to Critical Email"
  5. Find your mailbox from the list and click on "Download" icon located on the right and select the content you wish to download
  6. Confirm the content you wish to download and click on "Generate Downloads"

Once the "Generate Downloads" button is click please allow some time for the task to complete on the server. Once ready a link will be available on the dashboard to download the file to your local pc.