Call us

1300 467 843, 8am to 7pm, Monday to Friday (Sydney time).

  • Option 1: technical support (email, websites, domains, DNS)
  • Option 2: accounts (invoices, payments, cards, cancellations)
  • Option 3: sales (new services and upgrades)
  • Option 4: new customer onboarding

Raise a ticket

Raise a ticket any time. You'll get a quicker fix if you include:

  • the domain or email address affected
  • what you expected and what happened instead, with the exact error message
  • when it started, and whether anything changed around then
  • a screenshot

Urgent problems outside business hours

Email support@ozhosting.com with URGENT at the start of the subject line. Urgent emails are escalated to our on-call team. Use this for outages, such as email or a website completely down, not for questions that can wait until morning.

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