Cloud Backup is a legacy service. We still support existing customers, but we no longer sell it. For new backups, ask Sales about Acronis Cyber Protect on 1300 467 843 (option 3). Manage legacy services in the legacy portal at my.ozhosting.com.
Yes. Ozhosting Cloud Backup Client can make a backup of network drives.
In the software, you can link your UNC paths to drive letters. You can specify a user name and password, after which Ozhosting Cloud Backup Client will make a backup of the network drive.