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Knowledgebase: Critical Email Archive
Question: Can a mailbox user access the Critical Archive dashboard? Answer: No, currently only the account administrator can access the Critical Email Archive dashboard via the OzHosting Control Panel and view the contents.
Question: Can I delete items inside my Critical Email Archive? Answer: No, in the nature of backup and archive products you cannot delete items from the backup/archive via the Critical Email Archive dashboard
Question: How do I access the Critical Email Archive dashboard? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subscription drop down list on the t...
Question: How do I download a backup of my Critical Email archive? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subscription drop down list on th...
Question: How do I perform a search for an item on the Critical Email Archive? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subscription drop dow...
Question: How do I restore items from my Critical Email Archive to my Hosted Exchange mailbox? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subsc...
Question: How do I view my messages in the Critical Email Archive? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subscription drop down list on th...
Critical Email Archiving Requirements Before you or your employees can begin using the Critical Email Archiving solution you need to ensure you meet the following requirements * You have an OzHosting Hosted Exchange Mailbox * IMAP is enabled on th...
This article explains how to remove a Hosted Exchange mailbox from the Critical Email service. Before you proceed we recommend that you download a backup of the archive to your local pc. How to Remove Critical Email Archiving service on a Hosted Excha...
Question: How to setup notifcation rule for a specific keyword in your Critical Email Archive? Answer: * Log into the OzHosting.com Pty Ltd Control Panel - https://my.ozhosting.com * Select the Critical Email Archiving Subscription via the subsc...
Question: Will my subfolders such as sent items, trash and drafts also be backed up? Answer: Yes, we can back up all your sub-folders except spam email folder.
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