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OzHosting.com - Support Desk

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Knowledgebase: Billing / Accounts
If you wish to add a NEW USER for your account, you just need to follow the steps given below: 1. Log into your Account at: OZHOSTING.COM CONTROL PANEL 2. Click on "USERS" tab. 3. Select "ADD NEW SERVICE USER." 4. You should be on the page wherein...
If you wish to add a NEW MAILBOX for your Exchange, just follow the steps given below: 1. Log into your Account at: OZHOSTING.COM CONTROL PANEL 2. Click on "EXCHANGE" tab. 3. Select "Add New Mailbox." 4. On this section, you will have an option wh...
If you wish to CHANGE YOUR PASSWORD to your Control Panel, you just have to follow the steps below: 1. Log into your account at: OZHOSTING.COM CONTROL PANEL 2. You will see under "ACCOUNT" section, " CHANGE PASSWORD " option. Click on it. 3. You wil...
If you wish to upgrade your RESOURCES in your account using Control Panel, just follow the steps given below: 1. Log into your Account at: OZHOSTING.COM CONTROL PANEL 2. Under "SERVICE INFORMATION", click on "Subscription Resources." 3. It will take...
If you wish to view your UPCOMING RENEWAL CHARGES for a specific subscription, you just need to follow the steps given below: 1. Log into your Account at: OZHOSTING.COM CONTROL PANEL 2. Click on "SUBSCRIPTIONS" hyperlink located int he Accounts sectio...
If you wish to cancel your Ozhosting subscription please do the following 1. Log into the Ozhosting.com Control Panel [https://my.ozhosting.com/] 2. Click on Subscriptions 3. Select the subscription you wish to cancel by clicking on the Subscription ID ...
If you have purchased a service with Ozhosting then the subscription will be set to "Automatically Renew" 7 days prior to the subscription expiration date. If you would like to renew the subscription earlier please do the following; 1. Log into the Ozho...
PLEASE FOLLOW THESE STEPS 1. In Control panel>Account>Payment Methods click on Add New Payment Method 2. In the pop-up widow explanation of the process will appear. Click "Continue" 3. Enter your credit card details and click "Pay $1.00" Please ...
Please use the following steps 1. Log into the OzHosting Control Panel [https://my.ozhosting.com] 2. Select Account > Payment methods 3. Select Actions to reveal drop down menu to reveal options to enable or disable auto-payments
If you have an outstanding order which you would like to pay for by credit card log please do the following 1. Log into your OzHosting Control Panel. [https://my.ozhosting.com] 2. You will see a box saying that there is an order(s) that requires paymen...
Please do the following 1. Log in to your OzHosting Control Panel [https://my.ozhosting.com] 2. Select Account then Payment methods A list of registered credit cards will be displayed. For the card you wish to remove click on the "Action" pull-do...
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