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How to add additional flying cloud mailbox
Posted by David Hernandez on 15 February 2016 11:49 AM

Issue: Cannot continue in processing a new mailbox due to error "MigrationWiz Migrated Mailbox"

Error Message: The new limit for resource `MigrationWiz Migrated Mailbox` must be higher than its current usage

Resolution: We should add this manually by following the steps provided below.

  1. Log in to Odin (
  2. Search on customer Subscription ID: e,g. 1022798
  3. Click on the subscription > Click the "Resources" Tab
  4. Search for the subscription name (e.g. Additional Flying Cloud Professional Plan Mailbox)
  5. Click the tick box beside its Subscription ID > Upgrade Resource Limit will be enabled and click on it
  6. Click the tick box and Add the necessary number of mailboxes under "Place order" (e.g. 33 current mailboxes and wanted to be 34, add 1 to Place Order text field )
  7. Choose the appropriate Credit card on file and Click "Place Order" Button






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